Support

Created by Support Ease2pay, Modified on Wed, 3 May, 2023 at 3:49 PM by Support Ease2pay

Receiving support for the Book & Park platform is easy by creating a ticket on our support portal. This goes in the following way:


Ticket system

For support we have set up a Freshdesk ticket system. Use this system for standard support.


  1. Go to https://freshdesk.bookandpark.nl
  2. Create an account
  3. Submit a ticket.


Indicate as well as possible what your request is, advice, configuration, research, elaboration of a feature request, etc. and whether certain preconditions for execution apply;


If you are logged in, you can also find the most recent manual.


E-mail address

Indien je geen toegang hebt tot het ticketsysteem kun je altijd een email sturen naar het support mailadres. Er wordt dan automatisch een ticket aangemaakt. Gebruik hiervoor servicedesk@bookandpark.nl.

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