Support

Receiving support for the Book & Park platform is easy by creating a ticket on our support portal. This goes in the following way:

Ticket system

For support we have set up a Freshdesk ticket system. Use this system for standard support.

1. Go to https://freshdesk.bookandpark.nl
2. Create an account
3. Submit a ticket.

Indicate as well as possible what your request is, advice, configuration, research, elaboration of a feature request, etc. and whether certain preconditions for execution apply;

If you are logged in, you can also find the most recent manual.

E-mail address

Indien je geen toegang hebt tot het ticketsysteem kun je altijd een email sturen naar het support mailadres. Er wordt dan automatisch een ticket aangemaakt. Gebruik hiervoor servicedesk@bookandpark.nl.